About Us
Welcome to The Biohack Store
The Biohack Store was created with one mission: to make high-quality wellness, recovery, and performance equipment accessible to everyone. From home cold plunges and infrared saunas to red-light therapy and fitness tools, we provide products that support a healthier and more optimized lifestyle.
We focus on clarity, transparency, and customer trust in everything we do.
Who We Are
The Biohack Store is a U.S.-based e-commerce retailer dedicated to offering reliable, well-vetted wellness and performance products.
We work directly with reputable manufacturers and authorized distributors to ensure:
- Authentic products
- Full manufacturer warranties
- Safe and compliant equipment
- Clear, accurate product descriptions
- Dependable customer support
Our team is based in Marietta, Georgia, USA, and we support customers across the continental United States.
What We Offer
We specialize in equipment and tools commonly used for:
- Wellness and recovery
- Athletic performance
- Home health optimization
- Sauna and heat therapy
- Cold therapy
- Red light and photobiomodulation
- Home fitness and recovery setups
Our catalog includes both premium brands and accessible options so customers can choose what fits their goals and budget.
Our Commitment to Transparency
Trust is at the core of our business. We are committed to:
✔ Honest and accurate product listings
We avoid exaggerated claims and ensure all product information is clear and fact-based.
✔ Clear shipping and return policies
No hidden fees or unclear conditions—everything is explained upfront.
✔ Reliable customer service
You can reach us by phone or email, and our support team will assist you throughout your order and delivery process.
✔ Safe checkout
All payments are processed securely through trusted providers using industry-standard encryption.
How We Operate
We partner with established U.S. manufacturers and fulfillment centers who specialize in properly handling wellness equipment.
Depending on the product, items may ship:
- Directly from our warehouse
- From a manufacturer
- From a U.S. distribution facility
This ensures fast, reliable shipping and access to full product warranties.
Why Customers Choose Us
- High-quality products from trusted manufacturers
- Transparent policies and no misleading claims
- Fast U.S. shipping and dependable fulfillment
- Knowledgeable support before and after purchase
- Real people you can reach by phone or email
We believe everyone deserves access to products that support a healthier lifestyle—without confusion, hidden costs, or unclear information.
Our Mission
To empower people to improve their health, recovery, and daily well-being by offering tools that are accessible, reliable, and backed by excellent customer support.
Contact Us Anytime
Have questions before or after purchasing? We’re here to help.
📧 support@thebiohackstore.com
📞 +1 (833)-446-0066
📍 Based in Georgia, USA
🕘 Monday–Friday, 9am–7pm ET
Meet the Founder
I'm Karen Tonner, and I founded The Biohack Store after a career dedicated to health from every angle. With a background as a Massage Therapist, and over 10 years in clinical healthcare as a Registered Nurse and Mental Health Nurse Practitioner, my approach to wellness is grounded in science and real-world application.
My passion for proactive health and biohacking was ignited by my own experience as a breast cancer survivor. That journey proved the incredible power of optimizing the body. Now, I'm committed to curating the best tools to help you optimize yours.